Last updated 11/11/2020
Who we are
We, Country Market, Howth, owners of countrymarket.ie value your privacy and data protection and are fully GDPR compliant. We have outlined our how any data is collected and who and where is it stored, what purposes we use it for and how long the data is held for. If you have any questions, just get in touch with us through our contact form.
A Brief Overview
The personal data collected via our website is based on what you enter yourself, for example in our forms or chat and what it collected as a result of analytics. By using our website, you agree to the use of these and have a choice if you wish to enter your personal data or not.
GDPR is now EU law which gives control to individuals on how their data is used.
We store the minimum information required to provide you with the service, share it only with GDPR-compliant processors when required for operational purposes, and do not let any other third-party link, track or access information about our users.
Country Market is food speciality shop also a physical business based in Ireland so we work under the jurisdiction of Ireland.
We are happy to offer the same level of privacy protection to all our users, not just those who are resident in the EU.
What personal data we collect and why we collect it
The Data provided directly by the User
The details you provide in the shopping process are collected in order to deliver your shopping to your home or pickup at our shop in Howth. We are required to keep financial records for 5 years however if you wish to delete your personal data in the meantime, please contact our DPO.
We will email you details about your orders and you will have an option on the confirmation order email to opt in for our offers through our newsletters.
Emails & Newsletters
We offer a newsletter option for offers and new products. You have the option to opt in to this either via our website or from an order confirmation letter. Every email will offer an unsubscribe option. All unsubscribes are deleted at the end of the year. If you wish to have your data deleted in the meantime, please contact us on firstname.lastname@example.org
Reviews & Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
The anonymous data collected automatically by our website
We use Google Analytics and occasionally Facebook pixels in the form of tracking code to monitor our website. Their privacy policies are connected via the links provided. We use these to help us optimise our website and use these platforms to reach our audience in marketing campaigns.
In the event we use other tracking code, we aim to list it here. Please be assured, we only ever use tracking for our own benefit and never pass on analytics collect to other parties.
In order to help us manage cookies from plugins on our website, we have implemented the Complianz plugin to ensure we keep everything in your control.
What are Cookies?
Country Market website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk in a temporary folder in your cache by a webpage when you visit a website. Cookies are harmless and cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
Why we use them?
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to remind a website that you have returned to a specific page which helps us gauge if you find that page useful. It can also tell us if there is a problem with a page if the time spent on the page is very low.
The cookies used by Google Analytics, help us see how visitors use our sites and also helps us understand our online advertising. If you visit our website with a browser that has cookies enabled, you are letting us know that you agree to us using cookies with your browser.
You can modify your browser settings to delete or block cookies. You will need to see the “Help” section of your browser for instructions on how to do this.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
What are your options?
You can manage cookies via our cookie manager by Complianz.
Also, if you are using Chrome browser, you can change a setting to Do Not Track which should apply for all browsing. Firefox also provides this option. Please be aware, if you don’t allow cookies, some features may not work correctly.
Clearing Cookies in your browser settings will remove any cookies collected.
You can also browse using the incognito option in browsers, although your IP will still be available to Google.
You can choose not to interact with our website of course but we hope you are happy with our transparency and happy to do business with us through our website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
What is the Purpose of Retaining the Information that you Provide:
Where Data is Stored?
All records (e.g. Name and contact details/photos) are stored on electronic devices (such as laptop/phone/ipad) and all devices are protected with passwords only known to the user.
All software we use it thoroughly checked for GDPR compliance.
Our online shop is run on WooCommerce which is fully compliant.
Some of our emails are sent via Mailchimp and always includes an unsubscribe button. You can request deletion at any point.
Our web hosting services, Siteground and are also fully compliant with GDPR.
Who has access to your records and why?
The management team of Country Market have access to your records directly. We value privacy and will ensure our team will always do the same. In all cases where a third party is involved, our DPO has ensured that these companies are fully compliant with GDPR.
How long we retain your data?
Our policy is to retain data for max 2 years after the last interaction. Data protection law requires interaction to have taken place within 12 months. After this period, the data is marked for deletion every 3-6mths and will be deleted on the following cycle check. However, all records will be deleted at any time if you request it in writing.
If you leave a review or comment on your website, the review/comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data?
DPO may be contacted for all matters relating to your personal records. All requests for
destruction of records or requests to receive or amend records should be made
directly by email and confirmed by email read receipt and delivery.
All information on these pages is provided by the management of Country Market and is believed to be correct as at the time of issue. Country Market accepts no liability for any inaccuracies or any loss or damage arising from the use or reliance on information obtained from the website.